Buying on SiberPro.com
Get help in a marketplace dedicated to business optimization…
Connect with Experts
Marketplace Focused on Business Improvement
Browse a broad range of business improvement related items to help you take your business to the next level.
Choose the type of download, session or service you want, get access to expert sellers and improve your business today.
Download Items
Choose from a range of downloadable digital files across categories including, business strategy, business optimization, business transformation, business growth, enterprise and solution architecture, and more.
Booking Items
Easily schedule online call sessions across time-zones to access expert sellers on business improvement and optimization.
Service Items
Get tailored online service from expert sellers – using SiberPro’s Service Order Chat page that includes final delivery confirmation.
Quick Answer
Business Optimization Marketplace
Buying on SiberPro.com
Where can I get support after buying an item?
If after purchasing an item you need some support, you can reach out on our marketplace support page. The Help Center may also be useful to get help.
If the support is item specific you may need to reach out to the Seller directly – just remember to check out their support policy too.
How do I progress a Service’s delivery after purchase?
If you purchase a Service, you’ll have a purchase receipt emailed to you as well as a Purchase Confirmation after successful checkout.
Both will include links to your Dashboard > MyServices page to progress the deliver of the order. This is done on the Order’s Seller’s Chat page.
How do I progress a Bookable Call after purchase?
If you purchase a Bookable Call, the call details together with downloadable Call Instructions form the Seller are emailed to you after successful checkout.
You can also manage your Booking (including requesting a reschedule) from your Dashboard – under MyBookings.
How do I get the Download after purchase?
If you purchase a Download item, a link to the download file will be emailed to you after successful checkout.
You can also get your download via the download link in the Purchase Confirmation as well as from your Dashboard (under MyDownloads).
Can I contact Sellers with questions?
Yes there are two ways to contact Seller’s and get answers to questions.
On the items page there’s a Comments/Questions tab where you can post questions and get a response from the Seller.
You can also “Contact the Seller” using the form on the Item or Seller’s pages.
What currency are items displayed and sold in?
All items on the marketplace are displayed and sold in US Dollars (US$).
Sales taxes are automatically calculated where relevant so there is no need to calculate additional costs for your region.
What payment options are available at checkout?
SiberPro.com uses PayPal to process all payments.
Payment at checkout can be made with either with PayPal or Credit Card.
What is the refund policy for items bought on the marketplace?
As the marketplace sells a range of item types – from Digital Downloads to Online Services – the refund policies are specific for each.
For more information on Refunds and Requesting a Refund please see our Terms of Service.
